Basic Information

Ref Number


Primary Location

Home Office - Costa Rica



Job Type

Business Process Outsourcing

Work Style


Description and Requirements

As an active member of the TELUS International, you will be in the heart of a major TELUS transformation program supporting as a Recruitment Specialist.

The position is full-time and remote!

Main Responsibilities:
  • Source (recruit, screen and qualify) candidates for various projects and programs.
  • Identify appropriate advertisement channels for a variety of projects or programs.
  • Integrate Internet, social media and professional networking in recruitment strategies
  • Create and post job adverts on various platforms
  • Track and report sourcing KPIs
  • Build networks to find qualified passive candidates
  • Proactively search for ways to improve and streamline sourcing processes, build team collaboration and add value for our customers.

  • Content creation experience
  • Minimum 1,5 year experience in Sourcing/Recruitment roles.
  • Bachelor’s degree in Psychology, Administration, Industrial Engineering, or related field 
  • 1 Year minimum of experience using ATS.
  • Experience using case management tools
  • Strong cross-cultural communication skills; natural, persuasive and engaging
  • communicator with internal and external organizational members
  • Genuine interest in diverse languages and cultures
  • Able to adapt workflow to new requirements
  • Experience as a Sr. Recruiter or team leader attracting talent for different
  • verticals, administrative, corporate, call center, ITO are plus

  • Google G-Suite - Intermediate
  • Excel skills - Intermediate
  • Professional English Proficiency (B2 High) - Multilingual is a plus.
  • Campaigns to recruit personnel are a plus
  • Job portals and/or job boards familiarity (Indeed, Glassdoor, Monster, CareerBuilder, Tecoloco, etc.)
  • Results, creative and innovation-driven
  • Being able to work as a team with Co-workers to achieve goals
  • Excellent customer service with internal and external candidates and internal
  • customers. 
  • Strong focus on cherishing and building up company image
  • Orientation to results
  • Excellent interpersonal relationships
  • Ability to work under pressure
  • Strong Communication skills
  • Willing to learn multiple job requirements

Additional Job Description

As an active member of the TELUS International, you will be in the heart of a major TELUS transformation program supporting as a Recruitment Specialist.

The position is fulltime and remote!

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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