Basic Information

Ref Number

Req_00015503

Last day to apply

31-Dec-2022

Primary Location

TELUS Tower

Additional Locations

Infinity Tower

Country

Bułgaria

Description and Requirements

Are you ready to take the next step in your career?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a Spanish Speaking Support Specialist you will be a part of a great team and all together will:
  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and assess customers’ needs 
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat or tickets
As a candidate, you do not need to have experience in a similar role but you should be fluent in Spanish and have excellent communication skills.

Our Benefits:

  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!


About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. #LI-DNI


Additional Job Description

#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Required Language(s)
Spanish
English