Basic Information

Ref Number


Last day to apply


Primary Location

Home Office - United States

Additional Locations

Home Office - Canada


United States of America

Work Style


Description and Requirements

About TELUS International

TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: 

Position Overview

Our Total Rewards Team is passionate about integrating thought leadership, innovation, and expertise into the design and delivery of TELUS International’s (TI) total rewards programs including Executive Compensation and Benefits.  TI’s Senior Leadership will rely on this brand new role to provide guidance on internal and external market trends, best practices and forecast to help empower TI to effectively attract, retain, and engage team members in alignment with TI’s talent development.

As the Director of Executive Compensation, you will provide extensive support in the design, management, and administration of executive compensation programs, policies, and procedures for the company’s leadership at Senior Leadership Levels.  This role is involved in carrying out responsibilities related to executive compensation design, governance, and administration. Working closely with the Human Resources Executives, you will act as a trusted advisor on a diverse set of business challenges requiring rigorous data analysis. You are a highly analytical thinker and possess meticulous attention to detail, in addition to expertise in stakeholder management and delivering thoughtful insights derived from complex data.  As the successful candidate, you are comfortable interacting at all levels of the organization and will have a proven track record of significant accomplishments preferably in a publicly traded company with a global footprint. 

Primary Responsibilities:

  • Support business objectives by providing analytical support and advice to the Human Resources Committee on all matters related to past, current and future executive compensation design.

  • Partner with Senior Leadership and HR business partners (including Total Rewards) to understand business objectives and translate them into effective compensation solutions.

  • Maintain recordkeeping and update inventory of executive employee agreements and other plan documents relating to executive compensation.

  • Support the preparation of materials for monthly Executive Leadership and quarterly scheduled Board meetings throughout the year.
    Collaborate cross-function to prepare pay disclosure content for the company’s annual report and information circular.

  • Liaise with external consultants and research public filings as needed to obtain understanding of market trends relating to executive compensation programs and structures.

  • Assist in the preparation of presentations and analyses for executive audiences, outlining results, trends, and costings.

  • Support the delivery of the annual compensation program for the executive leadership team and ad-hoc executive compensation projects.

  • Administration of equity and employee share purchase plans, including liaising with the external transfer agent and using their systems to manage employee equity awards and share ownership.

  • Liaise with our Law & Governance and Accounting teams to report and reconcile on share transactions including SEDI filings.

  • Verify, process and input payroll related data for Board members within established time and quality standards

  • Monitor regulatory changes and ensure compliance with all relevant laws and regulations governing executive compensation.

  • Confirms data accuracy and maintains appropriate controls for audit verification

  • Understands the sensitivity of client information and maintains client confidentiality

  • Consult and advise on HR programs and initiatives for the executive team.

  • Stay abreast of emerging trends and best practices in executive compensation and make recommendations for continuous improvement.

  • Other ad hoc requests from the business.

Required Knowledge & Qualifications:

  • Bachelor’s degree or equivalent experience and education.

  • Minimum of 8 years of experience in Total Rewards and 3 + years in Executive Compensation design and administration

  • Deep understanding of executive compensation principles, practices, and regulations.

  • Data expertise: aptitude and familiarity with various sources of compensation data, including information circulars, other public filings, and published surveys.

  • Strong communication skills: clear, concise and influential in all aspects of communication and ability to comfortably handle the room at the highest levels of the organization.

  • Sound analytical skills: ability to decipher moderately complex data sets and deliver recommendations and insights.

  • Proven ability to build and maintain effective relationships with senior leaders, board members, and external partners.

  • A problem-solving mindset: ability to demonstrate the fundamentals of defining a problem, conducting thorough analysis, and building clear recommendations.

  • Demonstrated leadership and project management skills, with the ability to drive initiatives to successful completion.

  • An affinity for fast-paced, continuously changing, dynamic environments. Proficiency with Microsoft Office and Google Workspace. 

Location:  This is a remote position.  The successful will be based in their home office and TI’s preferred location is the United States or Canada.


The base compensation range for this position is $128,000 - 160,000 annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

TELUS Values

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: 

  • We passionately put our customers and communities first

  • We embrace change and innovate courageously

  • We grow together through spirited teamwork 

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability. 

Additional Job Description


EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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