Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? We are currently looking for an Operations Team Manager for our office located in a very prominent location in Barcelona.

Your tasks:

• Providing mentorship, guidance and development to the team

• Leading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilities

• Establishing team goals and working with direct reports on strategies for results development

• Delivering projects involving quantitative analysis, industry research, and strategy development

• Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication

• Advocating for users within their market, partnering with global and cross-functional teams to develop global solutions

Your profile:

• Strong proficiency in English (C1 level) and good communication skills

• Prior relevant people management experience

• Excellent written and verbal communication skills

• Strategic thinker with strong analytical

• Creative problem-solving skills

• Flexibility, leadership and multitasking

• Reporting skills and usage of KPI’s

• Ability to work with MS Office tools especially Excel

What we offer:

• Diverse and impactful role within a thriving and dynamic company

• Varied and challenging responsibilities

• Freedom to innovate and implement ideas within a highly motivated Talent Acquisition Team

• Private health insurance after probation period and daily meal allowance from day one

• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

• Advanced job opportunities in our internationally growing company

• Great office with modern workspaces at the city center of Barcelona

• Positive international working environment; fun floor with PlayStation, table tennis, and many more

• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.

• Regular fruit deliveries for a healthy lifestyle and free drinks

• Several partnerships with fitness centers, restaurants, beauty care and more

Join our team and apply now!

If you are looking to develop your career, join our lovely team. Feel free to submit your CV (in English) including your salary expectations.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

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