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Workforce Team Leader - Taguig City
Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company’s accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
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Payment Experience | Araneta Site
The Payment Experience team is primarily responsible for the processing of customer’s payments, resolving customer payment inquiries, front end payment processing through SAP and various other billing systems, managing Pre-Authorized Payments as well as the reconciliation of all...
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Payment Experience | Araneta Site
Required Experience, Education, Skills & Competencies:Candidate must possess at least a Bachelor's/College Degree in Accounting/Finance/Accountancy/Banking or equivalent.At least 1 year of working experience in the related field is required for this position.Applicants must be willing to work...
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Communications Trainer (Taguig City)
Position Summary: Manages and intervenes in the enhancement of speech and communication skills of Operations team members in order to improve and maintain the quality of customer service rendered and to meet service levels.
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Hiring for French Bilinguals (Taguig City)
The Customer Service Representative's main objective is to provide top of the line customer service in resolving issues fast and in an accurate manner.
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Operations Team Leader - Telco (Araneta)
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Customer Experience Team Leader
Job DescriptionPosition SummarySupports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
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TI AI - Software Developer
TELUS International has an opportunity for an Oracle Service Cloud Developer to join the Artificial Intelligence business. They will be responsible for the functional specification, technical design, development, and implementation of Service Cloud Solutions using Oracle Rightnow CX. They will...
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