Základné informácie

Ref Number

Req_00127315

Posledný deň na podanie prihlášky

21-Apr-2024

Primárna lokácia

Ortigas Center

Krajina

Filipíny

Typy zamestnania

Support Positions

Work Style

Hybrid

Opis a požiadavky

Position Summary


The Database Administration Engineer is responsible for installation, maintenance and support of miscellaneous database platforms to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology, Information Systems, and others.



Functional Responsibilities


● Responsible for providing, planning, conducting and directing the analysis of complex business

initiatives that require a Database to be actioned upon.

● Provide technical support and resolve requests around the Database Admin technology

verticals.

● Work hand in hand with other technology teams to provide solutions to end user needs.

● Documentation and Implementation of Standard and Normal Changes, as well as support on

Emergency Changes.

● Work along other teams to plan and deploy patches and or upgrades to the Database

Management Systems environments.

● Perform peer reviews for Method of Procedure and enforce Policies and standardization.

● Perform TELUS International Database Assessments that include but are not limited to:

Administration, deployment, configuration and recovery of DBMS.

● Perform Database Inventorying and documentation.

● Implement and enforce Database Best practices, least privileged access models, Backup and

Recovery practices.

● Database Monitoring and tune up: sessions, locks, peaks, io, waits, etc.

● HADR failover and management for different DBMS.

● Provides Support to Global Security Audits acting as POC from IT Database Administration

Team within the Auditor Interviews and evidence asks.

● Collaborate with Engineering New Client Launches and/or new technology projects, enabling

new business and features.

● Become the link and facilitator of implementations and deployment of applications related to

several different teams including Artificial Intelligence, DataWareHouse, Business Intelligence,

Machine Learning, Information System Developments, etc.

● Perform other project related duties as requested by management.

Ďalší popis práce

Required Experience, Education, Skills & Competencies:


Specific Qualifications:


○ Miscellaneous Operating system knowledge and practice background within Databases

scope.

○ Strong skills in Miscellaneous DBMS and SQL Language

■ MSSQL 2005 - 2019 | MySQL 5.0 - 8 | PostgreSQL

■ Cloud Technologies (GCP | AWS | Azure)

■ DevOps Knowhow (Kubernetes | Docker | etc)

■ NoSQL (Riak/Redis/MongoDB)

■ SQL Development

○ Common troubleshooting knowledge and debugging for multi-tiered architecture.

○ Powershell Scripting, Bash Shell Scripting, Python Scripting.

○ General Knowledge of Programming Language and their interaction with DBs.


Skills


○ Teamwork and Remote Work skills.

○ Ability to respond to External & Internal requests

○ Fast adaptation to technology changes

○ Schedule Flexibility (including On Call Shift Rotation)


Education/Experience and Knowledge


○ MCSA SQL - Microsoft Certified Solutions Associate (desirable)

○ Experience handling multi tiered Database Solutions

○ Experience in Microsoft Windows and Linux.

○ Knowledge in Cloud interaction in any of these technologies: GCP, Azure, AWS.

○ Minimum of 1 year experience in a DBA/DevOps development role.

○ Amenable to work at TELUS Ortigas.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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