Základné informácie

Ref Number


Primárna lokácia

Casanearshore 30 - CAS



Typy zamestnania

Digital Solutions

Work Style

On Site

Opis a požiadavky

As an Expert Rater, you will play a pivotal role in refining and enhancing AI-powered advertising systems. You will be at the pioneer of defining a solution in an uncharted domain, where existing benchmarks are absent. This calls for a team that excels in crafting exceptional data-driven products despite limited resources, embracing the challenge of creating excellence where no precedent exists. Your expertise will be instrumental in shaping the future of AI-driven advertising, contributing to the creation of a data-product that sets new standards in the industry.

Main Responsibilities:

  • Pioneering Innovation: working in an evolving environment where established norms are yet to be defined.

  • Resourceful Issue Resolution: Identify potential challenges and issues in ad templates, utilizing your resourcefulness and adaptability to craft effective solutions in the absence of established benchmarks.

  • Self-Driven Research: Initiate and conduct independent research to gather insights, exploring uncharted territories to guide your decisions and innovations.

  • Data Analysis: Analyze various datasets to identify meaningful patterns and trends

  • LLM Improvement: Collaborate with our research and development teams in experiments aimed at enhancing our Language Model (LLM) 


  • Strong analytical skills to assess templates and identify potential issues.

  • Exceptional emotional intelligence, to navigate situations where disagreements arise and foster collaborative solutions.

  • Exceptional communication skills, both written and verbal, to effectively explain your evaluations and proposed solutions 

  • Detail-oriented mindset to catch nuances and ensure accurate template annotations.

  • Familiarity with annotation guidelines and best practices

  • Ability to adapt to evolving processes and provide valuable insights for process improvement.


  • English B1 - Required

    • Oral and written comprehension

    • Appropriate use of language

  • Google Workspace- Intermediate

  • Familiarity with ethical considerations and challenges in AI, particularly in the context of advertising.

  • An academic background in any social science would be a plus

  • Google AI learning path - Desirable 

Studies & Experience:

  • 1 year of University studies - Desirable   

  • 2–3 years of experience in either; marketing, research, linguistic, content creation or moderation, writing, reporting, QA related roles or similar positions - Desirable for external hires

  • Understanding of data labeling, annotation, and evaluation methodologies.- Required

  • Previous quality control experience is a plus

  • Experience with SQL, HTML, would be desirable

Ďalší popis práce

As an Expert Rater, you will play a pivotal role in refining and enhancing AI-powered advertising systems, for English and French speaking clients

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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