***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
***If you’re applying please don't forget to add your CV.

We are seeking a highly skilled and detail-oriented Market Research Specialist to join our team. The ideal candidate will have extensive experience in conducting high-quality, specific research in areas such as Market Research, Competitive Intelligence, and Strategic Research. You will be responsible for gathering, analyzing, and interpreting data to support the decision-making processes of our stakeholders, including Sales Leaders, Senior Management, Account Managers, and Corporate Strategy teams. Proficiency in reading and analyzing annual reports and financial documents is essential, as is experience with various databases and research tools.

Responsibilities:

• Research and Analysis:

  • Conduct comprehensive Market Research and Competitive Intelligence to support strategic decision-making

  • Perform GTM (Go-to-Market) research, SWOT analysis, PESTLE research, and industry research

  • Profile companies and conduct Account Intelligence to provide insights for Sales Leaders and GTM teams

  • Read and analyze annual reports, 10K, 10Q, and other financial documents to extract relevant information

• Data Management:

  • Utilize databases such as Factiva, Capital IQ, XIQ, CB Insights, LinkedIn Sales Navigator, Salesforce, AlphaSense, PitchBook, and Mergermarket for data collection and analysis

  • Ensure the accuracy and reliability of data by maintaining and updating research databases

• Reporting and Communication:

  • Prepare detailed research reports and presentations for stakeholders including CEO office, Corporate Strategy, and Executive Management.

  • Communicate findings and insights effectively to support business development and strategic initiatives

• Process Improvement:

  • Identify areas for improvement in research methodologies and propose innovative solutions to enhance research quality and efficiency

Knowledge and Qualifications:

• Research Expertise:

  • Proven experience in conducting specific types of research such as Market Research, GTM Research, Strategic Research, Industry Research, SWOT Analysis, and Competitive Intelligence

  • Ability to read and analyze complex financial documents including annual reports, 10K, and 10Q

• Database Proficiency:

  • Extensive experience with databases and research tools such as Factiva, Capital IQ, XIQ, CB Insights, LinkedIn Sales Navigator, Salesforce, AlphaSense, PitchBook, and Mergermarket

• Communication Skills:

  • Excellent written and verbal communication skills

  • Ability to present complex information in a clear and concise manner to various stakeholders

• Analytical Skills:

  • Strong analytical and problem-solving skills

  • Ability to synthesize large amounts of data and generate actionable insights

Requirements:

• Bachelor’s degree in Business, Economics, Finance, or a related field. 

• Master’s degree preferred

• Minimum of 3 years of experience in a research analyst role, with a focus on high-quality, specific research types

• Demonstrated ability to support Sales Leaders, Senior Management, and Corporate Strategy teams through detailed research and analysis

• Strong attention to detail and a commitment to producing accurate and reliable research

• Ability to work independently and manage multiple projects simultaneously

• High proficiency in using various research databases and tools

• Excellent time management and organizational skills

• If applying from TELUS International - Mandatory requirements:

  • Meeting or exceeding metrics in your current role for the last 3 months

  • Minimum of 95% of attendance

  • Minimum 1 year as a TELUS International employee

  • Minimum of 6 months in the current position and current account/department

  • No active hints for success 

  • Schedule flexibility

**Hiring for this role will depend on Operations Availability.

**At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.