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Description and Requirements
About TELUS International
TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com
The Senior Internal IT Auditor is responsible for planning, conducting, and reporting on risk-based audits of the organization's technology systems and controls. The incumbent will work independently and as part of a team to assess the effectiveness of internal controls, identify risks, and make recommendations for improvements. The Sr. Internal Auditor will be expected to communicate audit results effectively to all levels of management in the organization.
Responsibilities
Plan and conduct internal audits which comply with IIA Global Standards
Drive and support the completion of assigned audit engagements including collaborating and communicating with Management on risk mitigation action plans
Plan and conduct follow-up reviews of Management action items to mitigate risk/control exposures
Perform peer or quality assurance reviews of engagements ensuring documentation, conduct, evidence standards are maintained by all staff on the audit
Perform risk assessments at the enterprise, business unit and project specific levels including interviews with Senior and Executive management
Conduct specific investigations and provide management advice and assistance regarding risk mitigation and internal control practices
Qualifications
5+ years of audit experience in a medium or large organization
Professional Accounting designation (CPA) or Internal Audit (CIA), designation
IT or other professional designation (CISA, CRISC, CISSP, )
Strong experience in data analytics
Post-secondary education in Business, Finance, or IT (or other related disciplines).
Excellent project management skills and experience with an ability to manage multiple priorities and consistently achieve objectives and meet timelines
Excellent verbal and written communication skills across all levels of the organization
Skilled in:
confidently and knowledgeably leading communications and negotiating with Senior Management in increasingly complex, potentially confrontational situations
appropriately and effectively challenging the status quo to affect positive business change
anticipating and mitigating barriers to the success of projects; can also apply major problem identification and solution skills (including core, and analytical thinking)
Committed to working in a team based, self-managed environment and foster open communication across the team
Preferred Skills
Knowledge of IIA Standards
Familiarity with and ability to research internal and external best practices/benchmarking
Proven ability to understand organization key policies, practices, and procedures in order to assess compliance in the course of audit work
Knowledge of and ability to apply various risk assessment/control frameworks (COSO, COBIT, etc.)
Our trailblazing Work Styles program provides team members with the flexibility to work where and when they are most effective.
TELUS International Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities.
Additional Job Description
EEO Statement