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IT Project Manager | Digital Solutions

Basic Information

Ref Number

Req_00131146

Primary Location

Torre Pradera

Country

Guatemala

Description and Requirements


Join our team

As an IT Project Manager at Digital Solutions, you will be responsible for overseeing the planning, execution, and delivery of IT projects within budget, schedule, and scope. You will collaborate with cross-functional teams to ensure the successful completion of projects, meeting both technical and business objectives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven track record of managing complex IT projects.


Responsibilities

  • Lead the planning and implementation of IT projects, including defining project scope, goals, and deliverables.

  • Develop detailed project plans, schedules, and budgets to track progress and ensure adherence to timelines and resource allocations.

  • Coordinate with stakeholders to identify project requirements and prioritize tasks based on business needs.

  • Manage project resources, including team members, vendors, and external consultants, to ensure effective utilization and allocation of resources.

  • Monitor project progress and performance, identifying and addressing issues and risks proactively to keep projects on track.

  • Communicate project status, updates, and key milestones to stakeholders, providing regular reports and presentations as needed.

  • Foster a collaborative team environment, promoting open communication, knowledge sharing, and continuous improvement.

  • Ensure compliance with relevant regulatory requirements and industry standards throughout the project lifecycle.


Required Skills & Abilities:

What we are looking for (Requirements):


  • Project Management experience - 5 years +

  • Large Corporation experience preferably in the telecommunications industry - 5+ years

  • Computer Science degree or Engineering degree

  • Excellent verbal and communication skills.

  • Great negotiation skills

  • Should have good knowledge on financials

  • Experience providing status reports to sr. leadership teams

  • Working hours are flexible. 4-5hrs overlap required with 9AM ET to 5PM PT.



What’s in it for you? 

  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule

  • Employee Stock Purchase Plan (ESPP)

  • Support global projects in a multicultural environment 

Additional Job Description

As an IT Project Manager at Digital Solutions, you will be responsible for overseeing the planning, execution, and delivery of IT projects within budget, schedule, and scope. You will collaborate with cross-functional teams to ensure the successful completion of projects, meeting both technical and business objectives. The ideal candidate will possess strong leadership skills, technical expertise, and a proven track record of managing complex IT projects.


EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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