Basic Information
Ref Number
Req_00135905
Last day to apply
30-Eyl-2024
Primary Location
BG - Sofia - TELUS Tower
Additional Locations
BG - Sofia - Infinity Tower
Country
Bulgaria
Description and Requirements
You are an enthusiastic and adventurous person? Are you ready for new challenges?
If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!
As a Partner Technical Solutions Consultant with French and English, you will be a part of a great team and all together will:
In Return, We Offer:
It sounds like the perfect job for you, Аpply now!
About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!
As a Partner Technical Solutions Consultant with French and English, you will be a part of a great team and all together will:
- Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls
- Deliver outstanding partner service
- Achieve great customer experience and satisfaction
- Identify and understand partner needs
- Work as a trusted point of contact for partners
In Return, We Offer:
- Working Hours: Monday - Friday business hours;
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
It sounds like the perfect job for you, Аpply now!
About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
#LI-DNI
Additional Job Description
#FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
| Language Reference |
|---|
| English |
| French |
EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
