Basic Information
Ref Number
Last day to apply
Primary Location
Country
Job Type
Work Style
Description and Requirements
Overview of tasks:
Understanding the advertiser's profiles, needs, and expectations
Answering the advertisers' questions by providing expert opinion and advice
Playing a key role to determine company’s business targets
Support end user and support services, including but not limited to outbound phone, email and other related activities for the purposes of customer service and satisfaction
What we expect:
Excellent communication skills in Russian and English both written and verbal
Experience in Customer Service, preferably in B2C or B2B environment
Proven ability to deal with problems and solve them effectively
Professional customer service skills: solutions mindset, helping nature
Online advertising experience is a huge plus and preferred
Educated / experienced in online sales or marketing
Knowledge of traditional marketing ecosystems
Passionate to learn and research
- EU citizenship or Latvian Residence Permit
What we offer:
Attractive salary is up to EUR 1.380,- gross and fully paid training period
Appealing bonuses for weekend and public holidays
Private health insurance after 3 months of probation period
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office with modern workspaces
Positive international working environment
Appealing benefits like regular fruit deliveries for a healthy lifestyle and free drinks
Employee discount programs, providing partnerships with fitness centers and restaurants
Attractive employee referral bonus programs
Intriguing and diverse responsibilities
Join our team and apply now!
We are looking forward to your informative application. Our recruiting team will gladly answer all your questions at +371 63 99 5106
Equal Opportunity Employer
TELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.
About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
#LI-DNI
Additional Job Description
Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?
Then join our team and help us to ensure excellent service standards while making a difference in the world!
Language Reference |
---|
Russian |
English |
EEO Statement