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Business Analyst (Business Intelligence)
Business Analyst plays a critical and important role in the day-to-day operational support of TELUS. This position is responsible for supporting existing processes and report generation that are key to the companys trending analysis and decision making. As a key member of the team, you will...
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NICE IEX Workforce Administrator
Specific responsibilitiesRespond to user inquiries & trouble tickets related to application functionality, access, and performancePerform troubleshooting with usersReceive, assess and perform changes, updates, deletes for system configuration items (eg. Agent Definition, Agent Data Groups,...
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Solution Architect
We are looking for an experienced Solutions Architect to help shape and deliver on a strategy to build broad use of TI's utilities directly with the ecosystem of systems integrators, consulting and technology partners.
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Service Desk Team Lead
Functional Responsibilities Ensures customers are able to make contact when required and to be able to do so efficiently. Monitors and manages queue lengths and call wait times, keeping to a minimum. Ensures that all job responsibilities of all reporting staff are being carried out. Escalates...
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Full Stack Developer
Work experience with MEAN (Mongo, Express, AngularJs, ReactJS , NodeJs) Knowledgeable in implementing NPM, bower and GulpJs. Work experience in creating front-end and back-end APIs.
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Digital Solutions | Service Desk Specialist
Accept all user problems via calls, voice mail, and electronic form. Take ownership of all problems through diagnosis, investigation, and resolution. Respond to escalation requests and notify management as required. Follow up to ensure user satisfaction in a highly client-focused environmentJob...
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.NET Developer
What You’ll Do: Support the architecture and technology choices that enable a world-class user experience Solve difficult problems with elegant, error free and practical code Have knowledge of web vulnerabilities and experience building secure applications Participate in design and code reviews...
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Oracle Database Administrator
Responsibilities:Complete full cycle Oracle instance/database management: software installation/patching; upgrade; configuration and deployment of instance/database; capacity planning; monitoring of capacity, availability, performance of the instance/database; performance analysis and tuning;...
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Service Desk Analyst
Provide first level IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include password resets, computer hardware and software errors, usage queries, network connectivity issues,...
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