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Service Request Analyst
The Service Request Analyst will support the delivery group regarding Service Requests, Change Requests & Management Process, ensuring effective Service Management. Will facilitate organizational change and service requests, follow up with different departments, and provide status updates on...
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Enterprise Resource Planning Analyst II
The primary focus of this position is the support and maintenance of the Enterprise Resource Planning (ERP) software application of the organization. This position will act as a technical point of contact for the integration, optimization, and enablement of (but not limited to) Finance and HR ERP...
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HR System Specialist III
Responsible for the planning & successful delivery of HR related projects (global or regional) involving system/process/policy changes, upgrades, enhancements or compliance driven initiatives. Responsible for coordinating activities of the project team, identifying appropriate resources needed,...
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Service Desk Team Lead
Functional Responsibilities Ensures customers are able to make contact when required and to be able to do so efficiently. Monitors and manages queue lengths and call wait times, keeping to a minimum. Ensures that all job responsibilities of all reporting staff are being carried out. Escalates...
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Backup Administrator
Technology Specialist plays a critical and important role in the day to day operational support of TELUS Business Transformation's existing backup infrastructure. This position is also responsible for the implementation of new backup infrastructure, playing an important role in driving the...
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Instructional Designer - Developer
Job Summary The global learning shared services Instructional Designer-Developer is responsible for translating internal and external customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment....
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Service Desk Analyst
Provide first level IT support to internal TELUS employees and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include password resets, computer hardware and software errors, usage queries, network connectivity issues,...
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Instructional Designer - Developer
The GLSS - Managed Learning Services Instructional Designer-Developer for Noom is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment. The IDD will utilize...
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IT Auditor and Compliance Analyst
The individual is responsible for managing and coordinating Assurance Audits such as SOC2, CSAE 3416, Section 5025, PCI-DSS, Interac audits, as well as client compliance programs. Monitoring & Reporting of all remediation efforts that would . In addition, the Audit & Compliance specialist is...
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Enterprise Resource Planning Analyst II
The ERP Analyst II is a subject matter expert in one or two ERP products ensuring data integrity, configuring and testing software changes, report writing, and analyzing for process improvement opportunities