Basic Information
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Work Style
Description and Requirements
The Business Analyst in TELUS Digital is responsible for providing support to the team of developers, project managers and QAs under his/her charge. He or she is responsible for providing the necessary tools for the team to perform its tasks, as to ensure ongoing compliance for local training assigned to the account. Identifying needs, creating proposals, and leading implementations of “process alignments” and continuous improvement projects. Use the data analysis process to understand, interpret, and predict patterns in business, and then use those data-driven insights to enhance their business practices.
Main Responsibilities:
Making sure his team has the necessary tools for the team to perform its tasks.
Ensure ongoing compliance for local training assigned to the account.
Help Recruitment to fulfill client headcount requirements.
Make sure their payroll is accurate.
Be in contact with client managers to make sure performance is up to standard, among others.
Requirements:
Leadership
Orientation to results
Exceptional organizational skills - Required
Self-motivated, organized, goal and detail-oriented - Required
Analysis, troubleshooting, and critical thinking skills- Required
Strong ability to work in a fast-paced, cross-functional team environment
Excellent problem-solving and decision-making skills
Internal and external customer Orientation
Great communications skills
English - B2 or above
Oral and written
Comprehension
Intermediate knowledge of Google Sheets / Docs / Slides - Required
AppScripts / JavaScript Knowledge - Desirable
Google Data Studio / Looker Studio Knowledge - Desirable
Willingness to learn AppScripts for automation implementation - Required
Willingness to learn Looker Studio for data analysis - Required
Experience documenting processes, SOPs, and playbooks - Desirable
Experience supporting strategic projects or initiatives with multiple stakeholders
Studies & Experience:
University Degree in Business Administration, Software Engineering, Industrial Engineering or similar - Desirable
Google Data Analytics Certification- Desirable
1 Year of experience in similar positions - Desirable
What’s in it for you:
Private medical and life insurance from day one
Employee Stock purchase plan ESPP
Budget for professional growth (certifications)
Schedule flexibility.
Extra bonus based on performance.
Additional Job Description
The Business Analyst in Digital Solutions is responsible for providing support to the team of developers, project managers and QAs under his/her charge. He or she is responsible for providing the necessary tools for the team to perform its tasks, as to ensure ongoing compliance for local training assigned to the account. Identifying needs, creating proposals, and leading implementations of “process alignments” and continuous improvement projects. Use the data analysis process to understand, interpret, and predict patterns in business, and then use those data-driven insights to enhance their business practices.
EEO Statement