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Policy And Security Analyst (Iloilo)
Supports operations in enhancing its quality of service through ensuring a strong process for operational risks management and governance on fraud prevention and control. The role is expected to carry out the following: 1) Conducts fraud investigations to detect and prevent fraud or abuse. 2)...
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Safety Specialist III (Iloilo)
? Ensures that occupational health and safety programs are in place to assess, reduce andcommunicate workplace risks, hazards and unsafe practices and to safeguard team members.? Ensures that all facilities are in compliance with regulations and all reports, permits and otherrequirements are...
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Operations Team Leader (Iloilo)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Operations Team Leader (Araneta)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...
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Learning Specialist (Financial)
Position Summary The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide...
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Learning Services Learning Specialist (Iloilo)
Learning Services Learning Specialist for New Account, Extra
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LSLS (Iloilo)
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
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Learning Services Team Leader (Iloilo)
Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for...
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Operations Team Leader - Financial Program ( Iloilo )
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Operations Manager
Position Summary Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the...
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