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Reports Analyst - Iloilo
The Reporting Analysts are the data specialists who contribute to organizational improvement by gathering and analyzing data, preparing reports, and introducing process improvements throughout the reporting process. They have excellent analytical and technical skills, in addition to a keen...
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Trainer
The trainer’s main objective is to prepare customer service representatives to perform their job effectively.This includes providing new hired staff with product knowledge, company information and the necessarycustomer service skills. In addition to this, trainers provide cross training, new...
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Learning Specialist | Trainers - Vertis North (Onsite assignment)
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross training, new...
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Trainer - Cubao
The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross training, new...
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Operations Manager Iloilo
Position SummaryEnsures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the...
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Quality Analyst (Financial Program)
Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings...
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Report Coordinator / Social Monitoring Specialist
The Report Coordinator will report directly to the Social Media Intelligence Manager. The Report Coordinator will primarily contribute individually as a social listener for the team’s online monitoring projects. He/She will also act as quality control to verify and share reports on the mentions...
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HR System Specialist III
Responsible for the planning & successful delivery of HR related projects (global or regional) involving system/process/policy changes, upgrades, enhancements or compliance driven initiatives. Responsible for coordinating activities of the project team, identifying appropriate resources needed,...
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Enterprise Resource Planning Analyst II
The primary focus of this position is the support and maintenance of the Enterprise Resource Planning (ERP) software application of the organization. This position will act as a technical point of contact for the integration, optimization, and enablement of (but not limited to) Finance and HR ERP...
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