Basic Information

Ref Number


Primary Location

Home Office - Canada



Job Type

Digital Solutions

Work Style


Description and Requirements

Job type: Contract

Here’s the impact you’ll make and what we’ll accomplish together 

As a Sr. Power Automate Developer (Process Mining), you will play a pivotal role in revolutionizing process optimization through data-driven insights. This remote and contract position offers an exciting opportunity to leverage your expertise in Power Automate Process Mining to drive efficiency and innovation in diverse business environments. Join our dynamic team and contribute to cutting-edge solutions that redefine digital experiences.


  • Utilize Power Automate Process Mining to analyze and optimize complex business processes for our clients.

  • Collaborate with cross-functional teams to identify value opportunities and streamline operations.

  • Develop and implement data visualizations to effectively communicate process insights.

  • Lead the design and implementation of automation solutions to enhance process efficiency.

  • Conduct data collection, cleansing, and modeling to ensure accuracy and reliability.

  • Drive process discovery and analysis to uncover actionable insights and drive decision-making.

  • Act as a subject matter expert, providing guidance and support to stakeholders at all levels.

What’s in it for you? 

TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

  • Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes

  • Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

  • Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

  • Trending technical skills

  • Business domain & customer interaction

  • Behavioral & effective communication

Qualifications and Skills

  • 2–5 years of experience in data engineering, analytics, or process mining projects.

  • Hands-on experience in identifying value opportunities using Power Automate Process Mining.

  • Proficiency in relational databases and SQL queries.

  • Experience in producing data visualizations to communicate and process data effectively.

  • Knowledge of data collection, data cleansing, data modeling, process discovery, process analysis, and insights.

  • Familiarity with automation solutions is a plus.

  • Excellent communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels


  • Bachelor’s degree in computer science, business informatics, or related field.

Join our TELUS International Family

Everyone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need.  From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #Happytocodehere

Connect with us:  Twitter  |  YouTube  |  LinkedIn  |  Facebook | Instagram

Additional Job Description

As a Sr. Power Automate Developer (Process Mining), you will play a pivotal role in revolutionizing process optimization through data-driven insights. This is a remote and contractor role. Apply now!

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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