Provides top quality customer service / technical support to all customers of the account / program.  

The trainer’s main objective is to prepare customer service representatives to perform their job effectively.This includes providing new hired staff with product knowledge, company information and the necessarycustomer service skills. In addition to this, trainers provide cross training, new...

Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.  Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...

Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained, or exceeded.

Manages effective integration of directives, policies, and procedures and analyzes any potential impact to the program and performance to establish solutions to create the optimal working conditions. Monitors queue activity to ensure achievement of Service Level metrics. Conducts call...

We are looking for an organized and experienced trainer to join our organization. The trainer will be responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as...

The main objective is to prepare our team members to perform their job effectively. This includes providing new hired staff with product knowledge , company information and the necessary customer service skills. In addition to this, he/she must provide cross-training, new product training,...

Learning Services Specialist for Payoneer

Cloud technology is the future, empowering millions of organizations and businesses to lead, innovate and grow. If you are interested in working with this leading edge technology while providing best in class technical customer support, consider this great opportunity at TELUS.We are looking for...

Job DescriptionJoin the #1 BPO Company in the Philippines! Come experience the difference in our culture!GREAT LOCATION, GREAT CULTURE! Be part of our FAMILY! To ensure 1 day process, please bring an updated copy of your resume, valid government IDs including Philhealth, TIN IDs and NBI...