Basic Information

Ref Number


Primary Location




Work Style

On Site

Description and Requirements

Overview of tasks:

  • Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress
  • Lead projects or activities assigned by the wellbeing team manager
  • Create and implement action plans with the aim to improve employees’ wellbeing
  • Support the HR department by advising on potential employee suitability for the project
  • Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives
  • Proactively reach out to employees and invite them to individual coaching or group sessions/workshops
  • Attend and lead informational and promotional Wellbeing activities during employee training sessions
  • Provide employees with tools to build emotional intelligence and resilience

We are looking for:

  • Successfully completed master's degree in Health or Clinical Psychology
  • Licensure or equivalent state authorization to provide treatment in Latvia
  • 3 years of experience in psychological counseling, psychotherapy and leading group services
  • Experience in conducting aptitude diagnostic procedures
  • Experience in crisis and conflict management
  • Good presentation skills
  • Excellent communication with very good written and spoken English skills
  • Reliability, ability to work in a team and flexibility
  • Ability to work independently and high motivation
  • EU citizenship or Latvian Residence Permit

We will offer:

  • Temporary contract 1,5 year
  • Appealing benefits like private health insurance after 3 months of probation period
  • Attractive employee referral bonus programs
  • Employee discount programs, providing partnerships with fitness centers and restaurants
  • Versatile and challenging field of activities and space to implement your own ideas
  • Great office with modern workspaces at the city center of Riga
  • Positive international working environment; fun floor with PlayStation, table tennis, and many more
  • Participation: the feedback of our employees is always welcome
  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

Join our team and apply now!

Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? Then apply today and submit your CV (in English) including your salary expectations.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.


Additional Job Description

We are currently looking for support as a Mental Health Professional at our exciting corporate environment. If you are communicative and enjoy helping people, we have the ideal job for you!

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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