Basic Information

Ref Number

Req_00129195

Primary Location

Cork - City Gate

Country

Ireland

Description and Requirements

Job Title: Language Curator
Location: Remote with on-site day approx every 6 weeks. 
Working hours: 7.5h per day, 5 days in 7 (assignments of days during hiring). 
Languages: working on English locale 
Salary: 31200k p/a 
Duration: 3 month contract with possibility of extension 

Summary: 
Join our AI team in Ireland! You will work in an agile environment carrying out data analysis, identifying and resolving issues and collaborating with colleagues in. 
We work with a major tech client improving the model for AI software systems. 

Responsibilities: 
Verify content accuracy, ensuring it meets the provided standards. 
Make possible edits, fixes, or suggestions to the data content when needed. 
Make decisions on content, often with limited information on hand. 
Report any patterns of issues observed to help improve database and product performance. 
Test database tools to provide feedback for improving efficiency and accuracy. 
Work and communicate with cross functional team 
Escalate when necessary


About the Candidate: 
Fluency in English Familiarity with MacOS and iOS 
Sharp problem solving and analytical skills, along with ability to learn from history and actively help errors from reoccurring 
Must be highly detail-oriented with ability to multitask and meet deadlines 
Proven ability to maintain motivation and focus on detailed tasks 
Comfortable with navigating ambiguity, with ability to make sound judgment calls 
Excellent verbal and written communication skills 
Comfortable with reporting and proactively engaging with colleagues whilst demonstrating professionalism 
A wide range up-to-date knowledge of movies, TV shows, music, literature, and social media platforms 
Passion and enthusiasm for media, entertainment, music, art, and or literature 

Preferred Skills: 
Bilingual skills in languages other than English (not essential) 
BS/BA Degree Experience 1+ years experience ideally in web research, content reviewing, proofreading, copywriting etc.

Note: This position is remote, requiring occasional on-site visits (quarterly). 
Weekend work may be required depending on core schedule assigned, and alternating cover required for public holidays (typically 1 to 2 BH days per team member within any year). 
There will be opportunity for flexibility and accommodations. 

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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