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Operations Team Lead
Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the... -
Dave, Learning & Development - General Analyst II - Guatemala
As the Learning and Development Content Design and Development Specialist, you will be instrumental in elevating the knowledge and skills of our contact center agents, directly influencing the quality of member service. In this role, you will lead the creation, updating, and maintenance of... -
English Speaking Trainer
We are looking for an English Speaking Trainer who will add strength to our team! -
Recruitment Team Leader (Sourcing) - Human Resources
The Recruitment Team Leader of the internal referral and external pipeline development is responsible for implementing creative and innovative reward programs and promotions to enhance our internal referral program, implements and monitors the process of feedback to referrers and referees,... -
Sales Team Manager with Polish (m/f/d)
Business operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you! -
Learning Services and Quality Manager
This role combines the experience of a Training lead with the experience of a Quality Assurance Lead. -
Sr. Project Manager
We are seeking a dynamic and experienced Project Manager who will also take on the responsibilities of a Scrum Master within our software development team. The ideal candidate will be a highly motivated individual with a passion for agile methodologies, a deep understanding of project management... -
Business Intelligence Specialist
As a Business Intelligence Specialist you collect, analyze and transform data into actionable insights to inform business decisions. You ensure data quality, preparation and distribution of reports to present business findings to stakeholders. -
Senior Real Time Analyst (traffic) (m/f/d)
Position summaryAs a Senior Real Time Analyst you use your expertise to monitor and analyse intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met. You contribute to the improvement of performance and...
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