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Sr. Reports Analyst
Responsible for in-depth analysis of data for Client / Program-specific business needs and the design, development and delivery of solutions to meet those business needs with a prime focus on continuous Process Improvement, Execution and Delivery.
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General Administration Analyst
Position SummaryProvides administrative and engagement support for the account / program by coordinating with various internal departments (i.e. CE, LS, HR, Workforce, etc…). Seeks immediate action and resolution to administrative and engagement concerns, inquiries and issues of the account by...
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Operations Team Leader (Araneta)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...
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Reports Analyst
This role will be to support the TIIE Talent Acquisition department across all reporting and recruitment admin needs. You will partner with the TA team and management on reporting requirements. With multiple systems and areas where data is stored, we will be looking at your expertise on how to...
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Sales Operations Team Leader - Quezon City Site
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Service Desk Analyst
Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include password resets, computer hardware and software errors, usage queries, network connectivity issues,...
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Business Process Outsourcing Fraud Management Specialist
The Tier 1 Analyst investigates fraud conduct on TELUS customers and its affiliates on telecommunications through provided tools and contacts customers to assure their security as well as actions on accounts to prevent or mitigate financial damage towards the company and its customers.
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Operations Manager - Cubao Araneta
Should be a seasoned OM with Telco - CS, Sales , Collections and Back office experience. Well versed in P&L - financials. Willing to report on site. Tactical and strategic, can keep up with both client and internal demands. Performance and process driven. Strong in analytics. Can develop leaders....