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Operations Team Leader - Telco (Araneta)
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary...
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Business Analytics & Tools Enablement Business Intelligence Reporting Team Leader - TIES
The BI Solutions team is seeking to hire a BI / Analytics TL responsible for ensuring all reporting solutions are supported with in-depth analysis of data for client / program-specific business needs and the design, development, and delivery of solutions to meet those business needs. Provide...
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Team Manager for Customer Service Project (m/d/f)
Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? You have significant experience in coaching, are able to motivate and encourage the team to achieve the objectives and standards set? You also have training experience and...
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Customer Experience Team Leader
Job DescriptionPosition SummarySupports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible...
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Scheduling Analyst
Are you ready to take the next step in your career and achieve your next challenge? TELUS International Bulgaria is looking for you!
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Digital Solutions - Communications Analyst
Skills: Schedule flexibility Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, trust, and support.Ability to anticipate and respond to the needs of stakeholders (eg internal and external customers, etc.) in a timely...
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TI AI - Software Developer
TELUS International has an opportunity for an Oracle Service Cloud Developer to join the Artificial Intelligence business. They will be responsible for the functional specification, technical design, development, and implementation of Service Cloud Solutions using Oracle Rightnow CX. They will...
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Finance - Revenue Assurance Analyst (Ortigas Site)
Functional Responsibilities. Extracts and analyzes billable data to ensure exact and correct reporting of billable hours.2. Prepares production and billable hours which will be used for financial invoicing.3. Coordinates with Resource and Planning Team to determine billability of certain...
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