-
Operations Team Leader (McKinley Exchange)
Must have strong supervisory, people and retention management skills Ability to work in a fast-paced environment Efficient multi tasking skills Amenable to work on shifting schedules Willing to work onsite willing to render extra work hours/holidays if the need arises Should have...
-
Customer Experience Manager
Oversees CE Team Leads to ensure tasks / responsibilities are carried-out effectively and efficiently. Designs & implements career development plans for each role to ensure maximum client, operational, and personal effectiveness . Responsible for final analysis, review & approval of...
-
Sr. Sourcing Analyst (Makati)
To execute various operational activities in their functional area (Sourcing/Recruitment/PMT etc.) to ensure the achievement of hiring targets for the different accounts and departments, as well as to provide assistance to HR Officers on special projects. Sr. Associates are also entrusted to help...
-
Quality Supervisor
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...
-
Learning Services Learning Specialist - McKinley West
Position SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide cross...
-
Learning Services Learning Specialist (US Financial Account)
Job Description SummaryPosition SummaryThe trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this,...