Job Description Service Desk Position Summary Provide first-level IT support to team members and handle the resulting incidents or service requests using the incident management and request fulfillment processes. Problems include password resets, computer hardware and software...

Position Summary Provide second level IT support to internal employees for all desktop related problems and for chronic or complex issues that may need closer collaboration with support groups. Problems include computer hardware and software errors, network connectivity issues,...

Position Summary:The Compensation & Benefits Specialist III you will collect Total Rewards system data and propose initiatives / projects towards automation. You will partner with IT, HRIS, HR Operations and Talent Acquisition Teams to help define, plan, test, and implement these projects....

Required Experience, Education, Skills & Competencies:Specific Qualifications:○ Miscellaneous Operating system knowledge and practice background within Databasesscope.○ Strong skills in Miscellaneous DBMS and SQL Language■ MSSQL 2005 - 2019 | MySQL 5.0 - 8 | PostgreSQL■ Cloud Technologies...

Requirements: Able to accommodate at least 2 hours daily overlap with the Pacific timezone (GMT-8) workday 7+ years of experience working in a software engineering role with a track record of building highly scalable and robust systems 2+ years of experience with Node.js 2+...

Job Summary: Are you interested in shaping the future of Artificial Intelligence? Telus International is looking for efficient, result-oriented Software Senior QA Engineers who are capable of ensuring quality over delivery of high-level AI data solutions. Successful candidates are result-oriented...

Responsible for drafting and sending official, internal incident communications to subscribing stakeholders across the organization. 

Job Responsibilities: Ensure that service metrics (SLAs, KPIs) are met and day to day targets are achieved through monitoring of activities, prioritization of tasks and appropriate shift resource staffing.Respond to customer escalations, participate in Post Implementation Reviews, identify...

The primary focus of this position is managing and optimizing the implementation, maintenance, and use of the Enterprise Resource Planning (ERP) software application and integration systems of the organization. This position will act as a technical point of contact for the integration,...

Job DescriptionProvide adequate support service corrections/ solutions to the various projects undertaken by the organization.Take the customer calls and properly record the incident or problem requests addressed by them.Must ensure that the requests launched by the customers are being resolved...