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Operations Team Leader (Iloilo)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Sr. Operations Manager
Position SummaryThe Sr. Operations Manager is responsible for the profitability and management of call center operations activities for large, multiple and/or complex program and contributes to the satisfaction and retention of clients. The Sr. Operations Manager also provides strategicdirection...
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Policy And Security Analyst (Iloilo)
Supports operations in enhancing its quality of service through ensuring a strong process for operational risks management and governance on fraud prevention and control. The role is expected to carry out the following: 1) Conducts fraud investigations to detect and prevent fraud or abuse. 2)...
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Program Coordinator (Iloilo)
Provides administrative support for the account / program by coordinating with various internal departments (i.e. CE, LS, HR, Workforce, etc…). Seeks immediate action and resolution to administrative concerns, inquiries and issues of the account by the accurate gathering and cascading of...
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Safety Specialist III (Iloilo)
? Ensures that occupational health and safety programs are in place to assess, reduce andcommunicate workplace risks, hazards and unsafe practices and to safeguard team members.? Ensures that all facilities are in compliance with regulations and all reports, permits and otherrequirements are...
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Operations Team Leader (Iloilo)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and...
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Operations Team Leader (Araneta)
Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...
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Instructional Designer - Articulate 360 (WFH)
The GLSS-Managed Learning Services Instructional Designer-Developer for TELUS CLS is responsible for translating customer needs into high-impact learning solutions that will improve the skills, knowledge, and performance of employees and leaders in a call center environment. The IDD will utilize...
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Learning Specialist (Financial)
Position Summary The trainer’s main objective is to prepare customer service representatives to perform their job effectively. This includes providing new hired staff with product knowledge, company information and the necessary customer service skills. In addition to this, trainers provide...
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Operations Manager (m/w/d) für ein Bankenprojekt
Du möchtest den Menschen ein Lächeln ins Gesicht zaubern? Du bist kommunikativ und gewinnst mit deinem freundlichen und selbstbewussten Auftreten schnell Menschen für dich? Dann haben wir den passenden Job für dich!
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