Basic Information

Ref Number


Primary Location


Additional Locations




Job Type

Support Positions

Work Style


Description and Requirements

We’re looking for an HR Business Partner (m/f/d) - 100% remote

We offer:

  • Working independently and responsibly as part of a dynamic and multicultural team with flat hierarchies and a first-name workplace culture

  • Close cooperation with other departments

  • Internal training and learning opportunities

  • Career opportunities in our international company

  • A committed and motivated team

  • Discounts with many partners via our employee discount portal

Tasks and Responsibilities:

  • Advising management on disciplinary processes and preparing warnings and letters of termination

  • Advising and coaching managers on all HR topics and labor law issues

  • Acting as the first point of contact for all HR related queries from all team members

  • Supporting and guiding team managers and employees about company policies and HR best practices

  • Implementing HR processes/tools such as employee surveys, talent, performance and succession management, etc.

  • Supporting our employees with administrative processes and the preparation of documents such as certificates and references

  • Supporting the planning and organizing of engagement activities and events for the company team members

  • Maintaining a good and constructive working relationship with stakeholders on-site

  • Supporting and participating in the performance review process

  • Participating and assisting in other international or local HR plans, initiatives or projects

  • Ensuring full compliance with company policies and HR procedures

  • Assisting and educating team members and managers about Workday processes

  • Driving our Engagement survey and close cooperation with the Management on action plan creation

  • Close cooperation with our Talent Acquisition, Learning & Development and Comp & Ben teams

What we expect:

  • Bachelor’s Degree in Labor Relations, Humans Resources, Psychology, Law or similar would be an asset

  • 3+ years of HR experience in a high-volume and fast-paced environment

  • Excellent German and good English language proficiency and communication skills

  • Knowledge of German labor law and of working with works councils

  • Highly empathic, approachable and open personality

  • Ability to manage confidential and sensitive cases and topics

  • Team player with excellent time management 

  • Ability to work independently and good stakeholder management

  • Highly-developed organizational skills and attention to detail

  • Ability to find creative, out-of-the-box solutions 

  • Workday knowledge would be a plus

Join our team and apply now!


Our recruiting team is always available to answer your questions and looks forward to receiving your application.

If you have any other concerns prior to your application or need support in connection with severe disabilities, our dedicated employees are actively committed to your well-being.

You are welcome to contact our representative for severely disabled employees in confidence:


Additional Job Description

Are you ready to take the next step in your career and achieve your next challenge? TELUS International is looking for you!

Language Reference

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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