Provides top quality customer service / technical support to all customers of the account / program. 

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Job Description The Network Engineer is responsible for the Designs, develops, and supports global networking/VoIP environments.  Responsible for testing and analysis of all network facilities, including routers, switches, VoIP hardware and software in all environments, including complex...

Customer Service Representative for the Largest Search Engine

Customer Service Representative for the Largest Search Engine

n/a

Description Experience in technical support: familiarity with case prioritization, SLA compliance, and quality Experience with the popular technologies in the machine learning/big data ecosystem Experience with any ML library (scikit-learn, pytorch, tensorflow, Spark mllib) or...

Responsibilities: Provide technical and developer support to customers using Cloud Platform products, solutions and APIs Identify and document product bugs and feature requests and work with internal support teams and customers to implement effective solutions Ability to reproduce customer issues...

Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance.

Provides top quality customer service / technical support to all customers of the account / program.