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Operations Team Leader | Market! Market!
Position SummaryManages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary... -
Communications Trainer (Taguig City)
Position Summary: Manages and intervenes in the enhancement of speech and communication skills of Operations team members in order to improve and maintain the quality of customer service rendered and to meet service levels. -
Cloud Platform Support
Description Experience in technical support: familiarity with case prioritization, SLA compliance, and quality Experience with the popular technologies in the machine learning/big data ecosystem Experience with any ML library (scikit-learn, pytorch, tensorflow, Spark mllib) or... -
Cloud Platform Support
Responsibilities: Provide technical and developer support to customers using Cloud Platform products, solutions and APIs Identify and document product bugs and feature requests and work with internal support teams and customers to implement effective solutions Ability to reproduce customer issues... -
BATE Project Manager
The Business Analytics & Tools Enablement (BATE) team is seeking to hire a Project Manager to help deliver Business Intelligence Reporting and Tools & Technology solutions across our client portfolio and business functions. Responsible for the successful planning and delivery of... -
Real Time Analyst (For Pooling)
Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance. -
Senior Technical Data Engineer
Position SummaryThe Technical Data Analyst is responsible for managing the accounting, budgeting and charging activities relating to IT services and infrastructures. -
Customer Service Representative for the Largest Search Engine
Customer Service Representative for the Largest Search Engine